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What separates a demo assistant from one that survives production
Evaluations, guardrails and observability are the boring work that decides whether your assistant is still running in six months.
A prototype only has to impress once. A production assistant has to be right on a Tuesday afternoon, on an edge case nobody wrote down.
Evaluate against your own examples
Collect fifty real questions with agreed answers before launch. Public benchmarks tell you nothing about your policies, your file formats or your Arabic.
Design the failure path
Decide what happens when confidence is low: escalate to a person, ask a clarifying question, or refuse. Silence and a confident guess are the two worst options.
Watch it after launch
Log questions, sources and thumbs-down feedback from day one. The first month of real traffic is the most valuable dataset you will ever get.
Topics
- Engineering
- Reliability
Services
- AI product engineering
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